COMPUTER SUPPORT SERVICES

We Fix Your Technology Woes

Need a little help, we are your problem solvers… Whether it’s graphic design, computer repair, technology coaching or anything in between from downloading music to more technical stuff like repairing broken down computers and setting up your Wi-Fi network.

I can build, repair, upgrade and even replace computers and gadgets at your home and office premises. Need a website?  I got you covered on that too. I can design a strategic and beautiful website from beginning to end, I will take care of the domain name, hosting and all the integrations for you. Just sit back and relax, we got you covered.

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PC Repairs

PC service that has your computer running like new again

Data Recovery

Accidentally deleted a file, your system crashed, lost your pictures

New PC Set Up

No problem, we will get you all files transferred and all set up and ready to

Successful woman online

Mac Repairs

Setup, synch upgrade and maintain

Virus Removal

Got Pop-Ups, computer freezes, slow, hijacked browser, we will remove the virus and malware and get you back to work

Wi-Fi Networking

Setup, troubleshoot, secure, and configure your network

Why Choose Us

Whether you are in need of graphic design, web design, computer repair or anything in between. We have you covered. Interested? Let's chat.
  • 1.

    Quick

    We get the job done fast, we are very responsive to your needs and work with your schedule. We offer remote computer support as well as onsite support

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  • 2.

    Professional

    I am a Microsoft Certified System Administrator, I pride myself providing the friendliest customer service and will always answer your calls or get right back to you.

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  • 3.

    Fair Price

    I believe in fair and honest pricing and knowing what my bill will be, that is why I offer flat rate prices as well as unlimited computer support maintenance plans

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Our partners and clients

We love what we do and do what we love
gainesville fl chamber logo aqua-orange-red
epi painting waterproofing blue grey logo
bearcat logistic and trucking
camp woodland fl logo with pine tree
legal shield purple logo
shelby erectors red black logo
thumbtack black text logo
always Angela logo purple pink

How we work

We strive to meet the needs of our customers and provide you with quick and timely service.
  • 2

    Listen to you

    We need to talk so I can get an idea of what is going on with your computer to repair it in order to give you the best recommendation.

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  • 1

    Free quote

    Once we have all the details, then I can give you an accurate quote with no hidden fees or last minute add on's unless you ask for additional work to be done.

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  • 3

    We get to work

    I will either remote in and start right away or set up a time to go to your home or office.

    rescue me
  • 4

    Your happy

    Your computer is fixed, you're network is back up and working, the shiny new computer is all set and ready to go!

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Frequently asked questions

Here are some answers to questions we think you might have. If your questions isn't answered here feel free to contact us anytime.

1. How long does it take for a typical repair?

A typical repair could literally take 5 mins or days, but the average estimate is around 3-4 hours, truly depends on what is wrong with your computer or network.

Summary

Computer Repair | Web Design | Web Hosting | Graphic Design
Service Type
Computer Repair | Web Design | Web Hosting | Graphic Design
Provider Name

Raichel to the Rescue Computer Support and Web Services,

2725 SW 27TH AVE C3,Gainesville,Florida-32608,
Telephone No.352-327-8173
Area
Gainesville, FL
Description
Need a little help, we are your problem solvers... Whether it's graphic design, computer repair, technology coaching or anything in between

2. Do you offer any type of warranty on your repairs?

Yes, if hardware is replaced the manufacturer has a limited warranty and I have a 7 day warranty for my work that is done. example if you have a virus/malware and I remove it and you get another virus within 7 days, I will fix it under the warranty period. If I replace your system and there is software or a setting that is not configured or need a configuration that you had on the old system but forgot about it until you needed to use it, I will add it back for you within the 7 day warranty period.

Summary

Computer Repair | Web Design | Web Hosting | Graphic Design
Service Type
Computer Repair | Web Design | Web Hosting | Graphic Design
Provider Name

Raichel to the Rescue Computer Support and Web Services,

2725 SW 27TH AVE C3,Gainesville,Florida-32608,
Telephone No.352-327-8173
Area
Gainesville, FL
Description
Need a little help, we are your problem solvers... Whether it's graphic design, computer repair, technology coaching or anything in between

3. Will I lose any information on my device?

There is always that possibility, if your hard is completely dead your data may not be recoverable. It is always best to set up your data to backup to a cloud service or an external drive, so if your hard drive does fail or you are hit with Ransomware your data is backed up and can be restored.

Summary

Computer Repair | Web Design | Web Hosting | Graphic Design
Service Type
Computer Repair | Web Design | Web Hosting | Graphic Design
Provider Name

Raichel to the Rescue Computer Support and Web Services,

2725 SW 27TH AVE C3,Gainesville,Florida-32608,
Telephone No.352-327-8173
Area
Gainesville, FL
Description
Need a little help, we are your problem solvers... Whether it's graphic design, computer repair, technology coaching or anything in between

4. Do I need to make an appointment?

Yes, you can easily book an appointment through my online booking service to call you or set a time to remote in or come to your home or business.

Summary

Computer Repair | Web Design | Web Hosting | Graphic Design
Service Type
Computer Repair | Web Design | Web Hosting | Graphic Design
Provider Name

Raichel to the Rescue Computer Support and Web Services,

2725 SW 27TH AVE C3,Gainesville,Florida-32608,
Telephone No.352-327-8173
Area
Gainesville, FL
Description
Need a little help, we are your problem solvers... Whether it's graphic design, computer repair, technology coaching or anything in between

5. Can you fix water damage?

There is no guarantee that after drying out that your computer that it will work properly. Water damage shorts out the electrical components such as your hard drive, battery, RAM, and other parts.

I would have to take a look under the hood of the computer to see if the damage is fixable, usually the part would have to be replaced but if the motherboard is water damaged then we would need to talk options.

Summary

Computer Repair | Web Design | Web Hosting | Graphic Design
Service Type
Computer Repair | Web Design | Web Hosting | Graphic Design
Provider Name

Raichel to the Rescue Computer Support and Web Services,

2725 SW 27TH AVE C3,Gainesville,Florida-32608,
Telephone No.352-327-8173
Area
Gainesville, FL
Description
Need a little help, we are your problem solvers... Whether it's graphic design, computer repair, technology coaching or anything in between

Client reviews

Look through some of our reviews below and let our customers assure you that we are the best at what we do.
Kayleen Hammock

Gainesville, FL

Raichel came to our office and gave us options on what we could do for our office computers which were very slow etc etc. We decided that we would get new computers and she worked her ``magic`` to get everything set up perfectly. There were many issues for we had several things set up in different places, different emails on and on. She was the perfect one for all the solutions. If ratings are only 5 stars, we would give her a six (6) for she is amazing. Her services are very affordable and we highly recommend her.
Kha D

Miramar, FL

Raichel is not only great and what she does her patience is phenomenal. Especially for those of you who are non-techie like me
Dee H

Miramar, FL

Raichel is a phenomenal designer and visionary! I've been working with Raichel for several years now and she ALWAYS delivers a PERFECT product! I have nothing but high regards for Raichel; her skillset level, her ability to take a thought and put in into a design, is something that I truly appreciate! Raichel will always be my go designer, because I know I'll be receiving an amazing product!
Angela

Gainesville, FL

I came to Raichel to the Rescue after I was waiting for a long time for another company to complete my website and it wasn't happening. Raichel jumped right in, she saw my vision and created a website in 3 weeks time that was beyond my expectations and I love it! www.alwaysangela.biz
Jackson Nix

Deland, Fl

Raichel is such a pleasure to work with. Always welcoming to new ideas as well as having incredible creativity of her own. She is my GO-TO for web design and can make anything happen! You've got to check her out!!!
Andrea D

Gainesville, FL

Thanks again to Raichel for helping save my iMac a few days ago! Computer crashed and I was worried I would lose important files, but Raichel walked me through the process of reinstalling the OS and saving my files through disk utility. Long story short, she saved my computer and all of my important documents. So thankful for her! Highly recommend Raichel to anyone who has any tech problems. She’s the best in the game!

Get in touch

Take a moment to fill out the form and we'll be in touch right away.




Summary
Computer Repair | Web Design | Web Hosting | Graphic Design
Service Type
Computer Repair | Web Design | Web Hosting | Graphic Design
Provider Name
Raichel to the Rescue Computer Support and Web Services,
2725 SW 27TH AVE C3,Gainesville,Florida-32608,
Telephone No.352-327-8173
Area
Gainesville, FL
Description
Need a little help, we are your problem solvers... Whether it's graphic design, computer repair, technology coaching or anything in between