COMPUTER SUPPORT SERVICES
We Fix Your Technology Woes
Need a little help, we are your problem solvers… Whether it’s graphic design, computer repair, technology coaching or anything in between from downloading music to more technical stuff like repairing broken down computers and setting up your Wi-Fi network.
I can build, repair, upgrade and even replace computers and gadgets at your home and office premises. Need a website? I got you covered on that too. I can design a strategic and beautiful website from beginning to end, I will take care of the domain name, hosting and all the integrations for you. Just sit back and relax, we got you covered.
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We get the job done fast, we are very responsive to your needs and work with your schedule. We offer remote computer support as well as onsite supportSchedule Call Back
I am a Microsoft Certified System Administrator, I pride myself providing the friendliest customer service and will always answer your calls or get right back to you.Schedule Call back
I believe in fair and honest pricing and knowing what my bill will be, that is why I offer flat rate prices as well as unlimited computer support maintenance plansSchedule Call back
Computer Support Service Area
We offer flat rate fee computer repair and support for the following service areas
Listen to you
We need to talk so I can get an idea of what is going on with your computer to repair it in order to give you the best recommendation.
Once we have all the details, then I can give you an accurate quote with no hidden fees or last minute add on's unless you ask for additional work to be done.
We get to work
I will either remote in and start right away or set up a time to go to your home or office.
Your computer is fixed, you're network is back up and working, the shiny new computer is all set and ready to go!
1. How long does it take for a typical repair?
A typical repair could literally take 5 mins or days, but the average estimate is around 3-4 hours, truly depends on what is wrong with your computer or network.
2. Do you offer any type of warranty on your repairs?
Yes, if hardware is replaced the manufacturer has a limited warranty and I have a 7 day warranty for my work that is done. example if you have a virus/malware and I remove it and you get another virus within 7 days, I will fix it under the warranty period. If I replace your system and there is software or a setting that is not configured or need a configuration that you had on the old system but forgot about it until you needed to use it, I will add it back for you within the 7 day warranty period.
3. Will I lose any information on my device?
There is always that possibility, if your hard is completely dead your data may not be recoverable. It is always best to set up your data to backup to a cloud service or an external drive, so if your hard drive does fail or you are hit with Ransomware your data is backed up and can be restored.
4. Do I need to make an appointment?
Yes, you can easily book an appointment through my online booking service to call you or set a time to remote in or come to your home or business.
5. Can you fix water damage?
There is no guarantee that after drying out that your computer that it will work properly. Water damage shorts out the electrical components such as your hard drive, battery, RAM, and other parts.
I would have to take a look under the hood of the computer to see if the damage is fixable, usually the part would have to be replaced but if the motherboard is water damaged then we would need to talk options.