Getting Started for Remote Connection Repair

DOWNLOAD REMOTE CONTROL SOFTWARE

WINDOWS LAPTOP & DESKTOP

Download and install Windows ITSM Agent
by clicking the download link:

APPLE MACBOOK & IMAC

Download and install Communication Client by clicking the download link:

LINUX

Download and install Communication Client by clicking the download link:
1) Change installer mode to executable:
$ chmod +x {$installation file$}
2) Run installer with root privileges:
$ sudo ./{$installation file$}

IPHONE & IPAD

Open the following link on the browser of the device you want to enroll

green button itarian run after install

STEP 2

When your profile has been enrolled, you will be requested to install Communication Client application.

Upon completion of the installation, there will be a green icon labeled “Run after installation” shown just like a new application.

ANDROID

Download & install Communication Client
by clicking the download link:

STEP 2

Upon completion of the installation, enroll by clicking the button

WINDOW PHONE

Download and install Communication Client by clicking the download link:

To enroll devices manually

Use the following settings: 

Host: raicheltotherescue-raicheltotherescue-msp.cmdm.comodo.com 

Port: 443

Token: 79e65c3d8baf553907cacb604a3ceafe

FOR ACTIVE DIRECTORY USERS

Please contact us directly for a link to be sent to you to enroll your Windows, Mac, & Android devices.

tel: 352-327-8173

email: help@raicheltotherescue.com

Download the visual instruction guides

Windows Laptop & Desktop

Download visual instructions

Apple Macbook & Imac

Download visual instructions

IOS Iphone & Ipad

Download visual instructions

Android

Download visual instructions

Windows phone

Download visual instructions

Need Help? Let's get in touch!

CLICK TO CALL